Transparency
Methodology
How information is collected, classified and published on this portal.
1. Information sources
This portal works with two types of sources:
Citizen reports
Voluntary contributions from individuals who describe experiences related to companies, brokers, platforms or domains. Their content reflects the reporting user's experience and has not been judicially verified.
Official regulator alerts
Notices published by recognised financial regulatory bodies, such as the CNMV (Spain), the FCA (UK), the SEC (USA) or other international equivalents.
2. Risk traffic light classification
The risk traffic light is an indicative classification assigned to each company or entity based on available information. It has no legal value and should be interpreted as an informational warning signal, not a verdict or administrative decision.
High risk
An official alert has been issued by a recognised regulator, multiple convergent citizen reports exist, or relevant public evidence is available. Extreme caution is recommended — verify with the relevant regulator before any contact.
Medium-high risk
Relevant signals, recent alerts or reports requiring additional verification exist. It is recommended to investigate the entity and verify its registration with the local regulator.
Moderate risk
Information is pending review or there is background worth checking before dealing with the entity.
No confirmed alerts
No official alerts have been found on this portal. This does not guarantee the entity is trustworthy. Always verify their registration with the relevant regulator.
3. Publication process
Citizen reports are published automatically after email verification. The editorial team may review published content and remove reports that:
- —Are manifestly false or defamatory without basis.
- —Contain unnecessary or sensitive personal data about third parties.
- —Do not comply with the portal's terms of use.
Automatic publication does not imply legal or judicial validation. Reports represent the reporting user's experience, not the portal's editorial position.
4. Limitations and biases
We expressly acknowledge the following limitations of our methodology:
- —The absence of information about a company on this portal does not guarantee its legitimacy.
- —Citizen reports have not been judicially verified and may contain inaccuracies.
- —Information may become outdated. Always verify with official sources.
- —Our geographic and linguistic reach is limited and may not reflect the global picture.
5. Information updates
Official alerts are incorporated when detected or reported. Citizen reports are published in order of receipt. If a company believes information published about it is incorrect or outdated, it may request a review through the portal's corrections page.